Do Not Sell or Share My Personal Information

Effective date: May 9, 2026

Velance does not sell personal information for monetary consideration, and we do not share personal information for cross-context behavioral advertising. This page lets you exercise your rights under the California Consumer Privacy Act (CCPA/CPRA) and similar U.S. state privacy laws (Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and others as applicable).

Important — who holds your information. When a dealership uses Velance, the dealership is the controller of its leads' and customers' personal information. Velance is the dealership's service provider. If you are a consumer who interacted with a dealership and you want to access, correct, or delete your information, the dealership has the records and is the right party to contact. If you've been unable to reach them, or if your request relates specifically to information Velance holds about you (for example, a Velance dealership-staff account), submit your request below and we'll act on it directly.

Submit a request

I am a…

Dealership userAn employee, manager, or owner with a Velance account. Consumer (lead or customer of a dealership)I interacted with a dealership that uses Velance. Website visitorI've visited velancecrm.com but don't have an account.

Type of request

Full name

Email address

We'll use this email to verify your request and respond.

Details (optional)

Or email us directly at privacy@velancecrm.com.

What happens next

We will verify your identity using the email address you provide. We may follow up if we need additional information to confirm the records belong to you.
We will respond within 45 days of receipt, with one additional 45-day extension where reasonably necessary.
If your request relates to information held by a dealership, we will route it to that dealership and assist them in responding.
You will not be charged a fee, and we will not discriminate against you for exercising your rights.
If we deny your request, you have the right to appeal by replying to our response email, and you may also contact your state attorney general or privacy regulator.

Authorized agents

You may designate an authorized agent to submit a request on your behalf. The agent must provide written authorization signed by you, and we may contact you directly to verify the request.

California "Shine the Light"

California Civil Code §1798.83 permits California residents to request a notice describing categories of personal information shared with third parties for those parties' direct-marketing purposes. Velance does not share personal information for third-party direct marketing.